Shipping policy

Shipping Policy

Last updated: May 2026

At FridgeMix™, we are committed to providing a transparent and reliable shopping experience. Below you will find important information regarding our processing and delivery times.

Processing Time

All orders require a preparation period before being shipped.

Processing time: 10 to 12 business days

This period includes order verification, preparation, packaging, and dispatch.

During peak seasons, special promotions, or holidays, processing times may be slightly extended.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is:

Shipping time: 6 to 8 business days

Delivery times may vary depending on the recipient's location, weather conditions, customs inspections, and other factors beyond our control.

Total Delivery Time

The estimated total time to receive your order is:

16 to 20 business days

This period includes both processing and shipping of the order.

Order Tracking

Once your order has been shipped, you will receive an email with the corresponding tracking information so you can monitor the status of your delivery.

Incorrect Addresses

It is the customer's responsibility to ensure that the shipping address provided is correct and complete at the time of purchase.

We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Exceptional Delays

Although we do our best to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:

  • Extreme weather conditions

  • Customs processing

  • Carrier logistics issues

  • Seasonal high demand

In these cases, we appreciate your patience and understanding.

Contact

If you have any questions about your order or need additional assistance, you may contact our customer service team.

Thank you for trusting FridgeMix™.